Fundamentals of Infrastructure Quality Management


Full title:
Fundamentals of Infrastructure Quality Management
Training hours: 0.6 hours (40 min)
Level: Introductory
Language: English, with translations in Arabic, Chinese, French, Russian, Portuguese, and Spanish

EUR 80 per participant
Important: Please note that registration is only possible with credit card payment, and please select STRIPE at checkout for direct access to the course.

Course description:
Covering the critical aspects of Quality Management, this course is especially valuable to a wide range of infrastructure stakeholders and key professionals such as engineers, architects, contractors, construction supervisors, government officials, consultants, advisors, regulators, students, researchers, project managers and of course quality managers. Fundamental skills provided in this course form a solid foundation for all projects and programmes and will contribute to project success, reduced risk and reduced financial loss.

Containing multiple case studies and real-world examples, this comprehensive course provides in-depth knowledge and practical insights into Quality Management Processes and System Development and Implementation. It also explores the ISO 9001 Family of Standards and Compliance, Tools, Systems, Auditing, and Certification, with a focus on scaling for different sizes of organisations. The course concludes with a final quiz to assess your understanding of the concepts covered.

With the course enrolment, you will have access to the course materials for a duration of 48 hours, starting from the moment you access the course. This allows you ample time to review the content and engage with the materials at your own pace.

Topics covered:
Throughout the course, you will delve into the following key topics:

1. Quality Management Concepts & Processes: Gain a fundamental understanding of the principles and practices that underpin effective Quality Management.
2. Needs & Benefits of Quality Management: Explore why Quality Management is crucial for organisations and discover the advantages it brings to businesses.
3. ISO 9000 Family of Standards and Compliance: Learn about the internationally recognised ISO 9000 series of standards and how to ensure compliance with these quality management standards.
4. Quality Management Tools and Systems: Familiarise yourself with the various tools and systems used in Quality Management, equipping you with practical techniques to enhance quality within your organisation.
5. Quality Management System Development and Implementation: Gain insights into the process of developing and implementing a robust Quality Management System tailored to your organisation’s needs.
6. Sustainment of the Quality Management Process: Understand the importance of continuous improvement and the sustenance of Quality Management processes to achieve long-term success.
7. Quality Management Certification: Discover the process of obtaining Quality Management certifications and the benefits they offer in enhancing credibility and competitiveness.
8. Procedures in Various Sizes of Organisations: Learn how Quality Management processes can be adapted and scaled to suit organisations of different sizes, from startups to multinational corporations.
9. Non-ISO Approaches to Quality Management: Explore alternative approaches to Quality Management beyond the ISO standards, gaining a broader perspective on quality practices.
10. FIDIC’s Philosophy on Quality Management: Understand the Quality Management philosophy advocated by the International Federation of Consulting Engineers (FIDIC) and its significance in the industry.

Learning outcomes:
By the end of this course, participants will have achieved the following learning outcomes:
• Fundamental knowledge and understanding of Quality Management terms, processes and the value they bring to organisations.
• Ability to recognise and utilise templates and common Quality Management tools employed in the industry.
• Proficiency in discussing the value of Quality Management systems to their own organisation and clients, articulating their benefits convincingly

Teaching method:
This course is delivered in an on-demand format, allowing you the flexibility to access the content whenever and wherever suits you best. The course materials comprise engaging case studies, real-world examples, and interactive exercises, ensuring an immersive learning experience. Additionally, a final quiz at the end of the course enables you to assess your comprehension and reinforce your understanding of the topics covered.

More Info:
Participants will have access to the course for 48 hours after the first access date.

Admission criteria

No prior knowledge is required. This online course requires a good level of English and access to a computer with an internet connection.

Official FIDIC certificate

FIDIC will provide a Certificate of Completion to all participants who successfully watched the course video, passed the quiz and completed the on-demand course evaluation.

Optional further certification

For applicable further certification, please explore options at


Content on the eLearning platform

Participants will have access to the course for 48 hours after the first access date.

Registration Deadline: 30/11/2023
Delivery Method: Online-On-Demand
Language: English
Level: Foundation
Duration: 0.8 hours